User Agreement
User Agreement on the use of the Platform «Web3Gate.ru»
Last updated 28 May 2025
This User Agreement (hereinafter - the «Agreement») on the use of the Platform «Web3Gate.ru» (hereinafter - the «Platform») regulates the relations on the use of the Platform and the terms and conditions of rendering services on providing access to the Platform between Limited Liability Company «Rostelecom Information Technologies» (OGRN 1095030001131, TIN 5030065734), which is a legal entity established in the territory of the Russian Federation and in accordance with the laws of the Russian Federation (hereinafter also - «RTK IT»), on the one hand, and the User, who has accepted the Agreement. This Agreement and the relations of the Parties arising from this Agreement shall be governed by the laws of the Russian Federation.
1. Terms and definitions used in this Agreement:
«Web3Gate.ru Platform», «Platform» - Information system ”Web3Gate» registered in the Register of Russian Software No. 26231 dated 27.01.2025, access to which is provided to Users via the Internet site located at https://www.web3gate.ru.
«User» means a legal entity, individual entrepreneur, as well as an individual who has accepted the Agreement and uses the Platform.
«Documentation» means user manuals, descriptions of functional characteristics, and other materials in electronic form that relate to the Platform (including those published on https://www.web3gate.ru/docs, https://rtkit.ru/products/web3), which may be updated at the discretion of «RTK IT».
«Platform Data» - any data that is derived or aggregated in an anonymise form from User Data, or User's use of the Platform, including any hardware metrics (if applicable), software event logs, globally unique file identifiers, Platform usage data.
«User Data» means all information, data, content, and other material in any form or medium that is sent, posted, collected, transmitted, or otherwise made available by End Users through the Platform in connection with the use of the Platform, but excluding, account data, Platform Data, and any other information, data, data models, content, or material owned by «RTK IT» and made available through or in connection with the use of the Platform.
«Subscription Period» - the period of validity of the Tariff Plan selected by the User, during which access to the Platform is provided.
«Authorization» - identification of the User when providing access to the Platform at each access to the Platform after registration in case of account logout. Authorization is performed by the User entering the e-mail address (other data, if applicable) specified during registration.
«Bank Card Authorization» - the User's independent actions of specifying the Bank Card data on the website of the Bank-Acquirer for the purpose of further making payments for access to the Platform.
«Issuing Bank» - a legal entity issuing and maintaining the User's accounts.
«Acquiring Bank» - a legal entity performing Internet acquiring on the basis of an agreement with «RTK IT».
«Bank Card» - a payment or credit card of VISA (Visa Classic, Visa Gold, Visa Platinum) MasterCard (MasterCard Mass, MasterCard Gold, MasterCard Platinum) MIR payment systems, the issuer of which is a credit institution acting on the basis of a licence issued by the Central Bank of the Russian Federation, being an instrument of non-cash settlements, intended for performance by the User (bank customer) of operations with funds held by the bank on bank accounts or with funds lent by the bank to its customers in accordance with the legislation of the Russian Federation.
«Payment» - an operation of transferring funds from the Bank Card by the User as payment for the Services.
«Payer-User» - a Bank Cardholder who has access to the Platform via the Internet, who has accepted the Agreement, initiating the transfer of an order to the Bank-Issuer (through the Acquiring Bank) via the Internet to transfer funds as payment for access to the Platform.
«Payment system» - a set of financial institutions united with each other on a contractual basis, providing information and technological interaction necessary for settlements between the Payer-User and «RTK IT».
«Subscription» - provision of access to the Platform for a certain fee for a certain period of time.
«Fee Schedule» - terms and conditions determining the amount of payment for access to the Platform. The tariff plan is determined solely by «RTK IT».
«Services» - services for providing access to the Platform.
2. Subject of the Agreement
2.1 The subject of this Agreement is the relationship between «RTK IT» and the User on the use of the Platform and the terms and conditions of providing services to provide access to the Platform.
3. Procedure for entering into the Agreement
3.1 This Agreement in accordance with Article 435 of the Civil Code of the Russian Federation is an offer addressed to each User.
3.2 The rules of Articles 428, 434 and 438 of the Civil Code of the Russian Federation shall apply to the procedure of conclusion of this Agreement, according to which clicking the button «I accept the terms and conditions of the User Agreement» in the interactive menu shall be deemed acceptance of this Agreement, which means that the User fully, unconditionally and unconditionally accedes to this Agreement as a whole without any exceptions or limitations, confirms that he/she has read and agrees to all the terms and conditions set forth in this Agreement, as well as to the terms and conditions of the User Agreement.
3.3 An individual User who accepts this Agreement on behalf of his/her legal entity represents and warrants that he/she has the authority to conclude the Agreement on behalf of the respective legal entity.
3.4 Acceptance of the terms and conditions of this Agreement in the manner specified in clause 3.2 of this Agreement corresponds to the conclusion of this Agreement in writing in accordance with clause 3 of Article 434 of the Civil Code of the Russian Federation.
3.5 After the conclusion of this Agreement in the manner specified in clause 3.2 of this Agreement, the User shall not be entitled to refer to the fact that he/she has not familiarised himself/herself with its terms and conditions or does not recognise their binding nature.
3.6 The use of the Platform is available to the User who has made acceptance of this Agreement
4. Rules of registration on the Platform
4.1 Registration is carried out by the User by filling in the registration form located in the interface of the Platform.
4.2 When registering, the User shall follow the registration instructions contained in the registration form.
4.3 The registration is deemed completed by the User from the moment the Platform receives the duly filled in registration form.
4.4. «RTK IT» is not responsible for non-receipt of the registration form duly filled out by the User.
4.5 The User undertakes to provide true, complete and accurate information about himself/herself during the registration process. During the term of this Agreement, the User undertakes to keep the information about him/herself specified during registration, contained in the Profile section, up to date. The User is responsible for providing false, incomplete or inaccurate information about himself/herself and for any consequences, including negative ones, resulting from this.
4.6 The User confirms and agrees that the actions performed during registration, actions performed on the Platform after registration are recognised as the User's actions.
5. Rules of using the Platform
5.1 The Platform is provided within the functionality specified in the Documentation available to the User at the time of access to the Platform.
5.2 The Platform is provided exclusively on the territory of the Russian Federation and only after the User confirms his/her general agreement with the terms and conditions of the User Agreement.
5.3 Service Notices. If «RTK IT» learns or reasonably suspects or has information that User is in violation of its obligations under this Agreement, «RTK IT» will notify User of the abuse by email and request User to take appropriate action, including discontinuing problematic, illegal use, changing configuration, updating credentials, or deleting certain data. If User fails to comply with the maintenance notice within the time period specified in the maintenance notice, «RTK IT» may block access to the Platform until the required actions are completed.
If User fails to perform the required actions within ten days or fails to fulfil its obligations under the Agreement two or more times during any twelve-month period, «RTK IT» may immediately terminate the Agreement unilaterally. Without limiting the foregoing,«RTK IT» may immediately suspend access if use may create a security risk; violate laws or regulations; violate this Agreement; or expose«RTK IT» or any third party to liability.«RTK IT» also reserves the right to limit a User's API requests if usage exceeds tariff or other bandwidth limitations. All access restrictions, suspensions and terminations for cause shall be at the sole discretion of«RTK IT» and «RTK IT» shall not be liable to User or any third party for any suspension or termination of User's account or access to the Platform. «RTK IT» also responds to notices of alleged copyright infringement and may block access to the Platform or terminate the accounts of repeat infringers.
5.4 «RTK IT» reserves the right to immediately, without prior warning, restrict or block access to the Platform or take other measures against the User who violated the terms of this Agreement. In addition, in case of violation of this Agreement by the User, «RTK IT» undertakes to actively assist representatives of law enforcement authorities in collecting and providing information about the User who violated this User Agreement and the legislation of the Russian Federation.
5.5 Third Party Services. Certain features and functionality within the Platform may allow User to interact with or access or use compatible third party services, products, software, technologies and content (collectively, ‘Third Party Services») through or integrated with the Platform.«RTK IT» does not provide Third Party Services and is not responsible for any compatibility issues, errors or malfunctions in the Platform or Third Party Services caused in whole or in part by Third Party Services or any updates or upgrades thereto. User uses any Third Party Service at User's own risk. User is solely responsible for obtaining any associated licences and consents to the extent necessary to use the Third Party Services in connection with the Platform. Use of Third Party Services may be subject to separate terms and conditions imposed by the provider (including disclaimers or warnings), separate fees or charges, or a separate privacy notice. User is responsible for understanding and complying with any such terms and conditions or privacy notices.
6. Rights and obligations of the User
6.1 The User has the right:
6.1.1. Use the Platform in accordance with the terms and conditions of this Agreement.
6.1.2. To stop using the Platform at any time.
6.1.3. To contact the technical support at the e-mail address support@web3gate.ru (contacts are specified in the interface of the Platform in the Contacts section).
6.2 The User undertakes:
6.2.1 Comply with the terms and conditions of this Agreement.
6.2.2 Use the Platform in accordance with the terms and conditions of this Agreement.
6.2.3 Observe the rights and legitimate interests of «RTK IT», as well as other persons who may have the exclusive right to the result of intellectual activity or to the means of individualisation used within the Platform or its separate functions.
6.2.4 Do not perform any actions aimed at disrupting the functioning of the Platform, attempts of unauthorized access to the Platform, as well as any other actions that violate the legal rights of «RTK IT» and/or any third parties.
6.2.5. Not to perform any actions specified in clause 11.2 of this Agreement.
6.2.6. Fulfil other obligations established by this Agreement for the User.
7. Rights and obligations of «RTK IT»
7.1 «RTK IT» shall have the right to:
7.1.1 Change this Agreement as necessary, provided that the User is notified thereof by publishing a new version of this Agreement on the Platform 10 (ten) calendar days prior to the entry into force of such changes and the User's acceptance in accordance with clause 3.2 of the Agreement. In case of disagreement with the changes in this Agreement, the User has the right to terminate this Agreement by refusing to use the Platform.
7.1.2 Unilaterally change the functionality of the Platform, add new services and/or remove any service from those available to the User.
7.1.3. Carry out preventive and repair works necessary to ensure the technical capability of the User to realise the functions of the Platform.
7.1.4 Unilaterally have the right to change the price of paid Subscription at its own discretion.
7.1.5 Unilaterally has the right to change the list of Payment Systems for payment of Subscriptions at any time without prior warning on the Platform or direct warning to Users.
7.1.6. Suspend or restrict the User's access to the Platform, as well as block the use of the User's account in the following cases
- if there are reasonable suspicions that the User has committed illegal actions, including, but not limited to, fraudulent transactions, violation of the current legislation of the Russian Federation or the terms of this Agreement and/or the rights and legitimate interests of third parties;
- at the written request of authorised state bodies of the Russian Federation within the scope of their authority;
If access is blocked under this clause, «RTK IT» shall notify the User of the decision via the contact details provided during registration. The blocking may be lifted only after the reasons for its application have been eliminated, or following the results of an audit confirming the absence of violations. «RTK IT» shall not be liable for possible losses of the User caused by the restriction of access to the Platform.
7.2 «RTK IT» undertakes to:
7.2.1 Ensure, within its technical capabilities, the functioning of the Platform in accordance with the terms and conditions of this Agreement.
7.2.2 Make organisational decisions related to the Platform operation.
7.2.3. fulfil other duties set forth in this Agreement for«RTK IT».
8. Terms of rendering the Services and payment for the Services
8.1 The Services are rendered after the Subscription is purchased by the User.
8.2 Information about the amount of the Subscription fee, how to pay it and the Subscription Period, as well as information about other advanced features of the Platform available upon purchase of the Subscription is available at https://web3gate.ru//#plan. This information is part of this User Agreement. The User understands and agrees that the list of rights to use the Platform's advanced features is subject to change, including additions/reductions. The Subscription fee is set in Russian roubles. The subscription fee is not subject to VAT in accordance with clause 26, part 2, article 149 of the Tax Code. 2 of Article 149 of the Tax Code (the Software is registered in the Unified Register of Russian Programmes for Electronic Computing Machines and Databases). The transferred rights do not consist in obtaining the opportunity to distribute advertising information in the information and telecommunications network »Internet» and (or) to get access to such information, to place offers to purchase (sell) goods (works, services), property rights in the information and telecommunications network ‘Internet», to search for information about potential buyers (sellers) and (or) to conclude transactions).
8.3 This Agreement is a subscription agreement (Article 429.4 of the Civil Code of the Russian Federation), i.e. the User is obliged to make payments for the Subscription irrespective of whether he/she uses or does not use the Platform.
8.4 The use of the Platform is granted to the User for the Subscription Period (Subscription Period) subject to Payment in the form of a prepayment in accordance with the Tariff Plan selected and paid by the User. Partial payment and payment in the form of deferred payment are not allowed.
8.5 The Subscription shall be deemed to have been provided to the User in full from the moment of the User's actual (usually coinciding with the date of payment) ability to use such functionality or additional scope, regardless of the date of the User's login to the Platform.
8.6 The Subscription Period starts to run from the date of payment of the next valid Subscription period of the User.
8.7. The Subscription period equal to one month starts to run from the date of payment for the Subscription and expires on the corresponding date of the calendar month following the date of payment for the Subscription.
8.8 The Subscription is paid by bank transfer via the User's Bank Card through the acquiring bank, with the participation of the Payment System.
8.9 By selecting the desired tariff plan and clicking on the «Order tariff» button, the User agrees to debit funds from his/her account to pay for the Subscription at his/her order.
8.10. The User is obliged to independently monitor in myAlpari:
8.10.1. information on the Subscription status (paid Subscription Period, Subscription price, list of available privileges);
8.10.2. amendments and additions to this User Agreement.
8.11. In cases stipulated by the current legislation, when paying for the Subscription on the Internet, an electronic receipt is sent to the e-mail address specified during invoicing or created during registration in the account under which the User was authorised during payment.
The User is solely responsible for the correctness of the provided data of the e-mail address. «RTK IT» is not responsible for the User's mistakes.
8.12. The Payer is solely responsible for the correctness of specifying the number of his/her Bank Card, the expiry date of his/her Bank Card, and the amount of funds to be transferred. Since«RTK IT» does not actually transfer funds and does not provide any banking services, the Issuing Bank (including the Bank-Acquirer) and the User are solely responsible for the correctness of the transfer, and all claims for the return of funds transferred under the Payment are resolved directly between the Issuing Bank (including the Bank-Acquirer) and the Payer.
8.13. The Parties acknowledge and agree that «RTK IT» shall not be liable to the User in case of failure to receive funds from the User and/or failure of «RTK IT» to receive the relevant confirmation of payment due to reasons beyond the control of «RTK IT», including, but not limited to: software failures or breakdown of equipment of banks, telecom operators, payment systems and other payment intermediaries that provide acceptance of User payments.
8.14. Procedure of refund in case of cancellation of the Services.
From the moment of providing access to the Platform, the Services shall be deemed to be rendered by «RTK IT». No refunds will be made in case of cancellation of the Services after they have been rendered, as the Services have already been properly rendered by «RTK IT» at the moment of cancellation of the Subscription and must be paid by the User regardless of whether the User has used the Platform.
If the Platform does not meet the User's expectations, no refund will be made. The User is obliged to familiarise himself/herself with the functional characteristics of the Platform and the documentation for the Platform before purchasing and/or accessing the Platform under the Subscription terms.
Information about the fact of using the Platform and the number of requests to blockchain networks made by the User is determined solely on the basis of data available in the internal technical system of the Platform.
9. Intellectual Rights
9.1 Any results of intellectual activity and means of individualisation used in providing the Platform are the intellectual property of their right holders and are protected by international treaties of the Russian Federation and legislation of the Russian Federation in the field of intellectual property.
9.2 Any use of the results of intellectual activity and means of individualisation without the permission of the right holder is illegal and is the basis for civil, administrative and criminal liability in accordance with the current legislation of the Russian Federation.
9.3 The User is entitled to use the Platform (including all results of intellectual activity and means of individualisation, access to which is provided to the User within the framework of the Platform) exclusively for the purpose of exercising the granted rights specified in this Agreement.
9.4 The use of the Platform (content) in a manner not expressly specified in this Agreement shall not be deemed authorised to the User.
9.5 Any use of the Platform (including all results of intellectual activity and means of individualisation, access to which is provided to the User within the framework of the Platform) in violation of the terms of this Agreement is strictly prohibited. Such use shall be unlawful and may give rise to civil, administrative and criminal liability in accordance with the applicable laws of the Russian Federation.
9.6 «RTK IT» reserves the right to use technical means preventing or restricting unauthorised use of the Platform, access to which is granted to the User by the Agreement.
9.7 For the avoidance of doubt, «RTK IT» confirms that the User's use of the Platform under this Agreement does not and shall not imply any obligation on the part of «RTK IT» to grant any rights other than those expressly stated in this Agreement.
10. Intellectual Rights
10.1 In accordance with this Agreement, the use of the Platform may be provided to the User if the User has technical capabilities and access to the Internet.
11. Guarantees of the Parties
11.1 The Parties guarantee that they will use the rights and bear the obligations provided by this Agreement only in accordance with the current legislation of the Russian Federation and for the purposes specified in this Agreement.
11.2. The User confirms and warrants that when using the Platform he/she will not perform the following actions:
11.2.1. Use the Platform in violation of the terms of this Agreement.
11.2.2. Use the Platform in ways that may interfere with its normal functioning.
11.2.3. Attempt to gain access to the Platform without passing the authorisation procedure or attempt to remove the restrictions provided for the lawful use of the Platform under this Agreement, including by means of password mining, cracking, changing, spoofing IP addresses or committing other unlawful actions aimed at bypassing the technical means of protection of the Platform restricting unauthorised access to it.
11.2.4. Use the Platform for any purpose and in any manner other than permitted under this Agreement, including, but not limited to: resell, lease, distribute, sell, commercialise, make the Platform publicly available or otherwise transfer to third parties the rights obtained under this Agreement.
11.3 Under this Agreement, the Platform is provided «As Is», which implies its operation as it exists, and implies the absence of any warranty or representation by «RTK IT» with respect to the Platform, including but not limited to: that the Platform will meet the User's requirements, goals or expectations, that access to the Platform will be provided uninterrupted, fast, reliable and error-free, that the quality and content of the Platform will meet the User's requirements.
12. Liability of the Parties
12.1 In case of non-performance or improper performance of their obligations stipulated in this Agreement, the Parties shall be liable in the manner prescribed by the current legislation of the Russian Federation, taking into account the provisions of this Agreement.
12.2 «RTK IT» shall not be liable for the User's breach of the provisions of this Agreement.
12.3 The User understands and agrees that he/she is fully responsible for the proper use of the Platform (including all results of intellectual activity and means of individualisation, access to which is provided to the User within the framework of the Platform) in accordance with the terms of this Agreement.
12.4.«RTK IT» ensures the functioning of the Platform, but is not responsible for its uninterrupted operation.
12.5 «RTK IT» does not guarantee the possibility of accessing the Platform without any technical errors, failures or other problems arising from the use of the Platform.
12.6 «RTK IT» is not responsible for the proper quality or speed of data transmission over the Internet used by the User to access the Platform, for any delays in processing or transmission of data.
12.7 «RTK IT» shall not be liable for failure to fulfil or improper fulfilment of its obligations if this is caused by the User's actions beyond the control of «RTK IT»
12.8. The Parties shall be released from liability for partial or full non-performance of their obligations under this Agreement if such non-performance was caused by force majeure circumstances (force majeure), such as: fire, earthquake, hurricane, lightning strike, military actions, terrorist act, strikes, disruption of electricity supply, accidents on data transmission networks and equipment used in the organisation of the Platform, decision of a governmental authority or entry into force of laws and regulations.
12.9. The User agrees that he/she will reimburse «RTK IT» for any losses incurred by the latter in connection with the User's use of the Platform (including all results of intellectual activity and means of individualisation, access to which is provided to the User within the framework of the Platform) in violation of the terms of this Agreement.
12.10. Under this Agreement «RTK IT» shall be liable to the User for the losses caused only if «RTK IT» is at fault, the losses shall be compensated only if documented and under any circumstances their amount shall be limited and may not exceed 10,000 roubles.
12.11. Before making any decision that may affect the financial position or state of affairs, the User should consult a qualified specialist.«RTK IT» shall not be liable for losses incurred by any person using the Platform.
13. Applicable Law, Settlement of Disputes
13.1 This Agreement defines the relationship between the Parties in accordance with the current legislation of the Russian Federation.
13.2 The User and «RTK IT» confirm that all disputes and disagreements that may arise out of or in connection with this Agreement will be resolved in a pre-trial claim procedure. The claim shall be sent in writing to the address of the Russian Federation, 119415, Moscow, 41 Vernadskogo Ave., Moscow, office 1012 and shall be considered within 30 calendar days.
14. Final Clauses
14.1 This Agreement shall come into force from the moment of its acceptance by the User in accordance with Section 3 hereof.
14.2 This Agreement and any published amendments to it shall be valid during the entire period of the User's use of the Platform.
14.3. An integral part of this Agreement is the Privacy Policy (terms of processing information about Users) available for review at: https://www.web3gate.ru/docs/policy.